We know that supporting the physical and emotional wellbeing of learners, including cultural wellbeing and pastoral care is an important component of helping them to succeed.  

Through our quality assurance processes we are increasing our focus on pastoral care as we look more holistically at providers’ delivery and assessment. As part of our programme endorsement function, we will ensure appropriate support is available to learners. And we will continue to talk to providers about how they are implementing the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.  

Research has already identified good practice and successful models, but there still appears to be a gap in implementation.  

We will investigate what barriers may exist to the wider uptake and use of proven pastoral care approaches.